Voicemail Setup and Access
Set up your voicemail and learn how to check messages.
Setting up your voicemail for the first time
- Dial your voicemail access number (typically *97 or *98 from your desk phone)
- Enter the default PIN (provided during onboarding — usually 1234)
- Follow the prompts to change your PIN (required), record your name, and record your greeting
Checking your voicemail
- From your desk phone: Dial the voicemail access number and enter your PIN
- From your email: Voicemail messages may be delivered to your inbox as audio attachments (if enabled)
- From your mobile: Dial your extension number from your softphone app
Resetting your voicemail PIN
If you've forgotten your PIN, email support@edisonnetworks.net and we'll reset it for you.
Still need help? Email support@edisonnetworks.net or call 0203 026 6317.